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User Reviews for CANCELLED - Vivid Sydney Harbour Cruise

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Check out what other ATS travelers have said about CANCELLED - Vivid Sydney Harbour Cruise...

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Very poor experience tonight. No seafood provide! No table provide!!!
No view outside but instead of hundred of people standing beside!
Review by: Phil of Syndey
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Booked10. June 2017 ..........what a shambles...told wrong wharf....no one to  ask ......finally got on board.with hundreds of others...no proper seating.....food cold .........OURBIGGEST COMPLAINT Was we were sold this cruise limited to 250 even though it was stated boat can carry600.....also adults only.........our voucher confirms all this .........stated we would have a memorable evening ......well we cwetainly won't forget it in a hurry .....when ithink of all the cruises we could have booked with......the evening reminded me of the scene fromTitanicdown in the steerage class.......
JUST A BIG RIP OFF,,,,,,,,,
Review by: Jean long of Auckland nz
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Terrible, I had a group of 4 people booked on the 8:00 cruise on 10/6/17. Firstly we waited with hundreds of other confused people at wharf 9 like instructed until I finally rang the company only to be told it had been changed to wharf 2. We made a crazy dash to wharf 2 and stood in the huge line until 8:45. Slowly we boarded only to be banished to the roof as the food area was full. We stood in the pouring rain while others ate. We were finally allowed downstairs, now wet and cold  the food was hot but way below standard. The boat itself was great with lovely big windows but an extremely overcrowded and not an enjoyable experience at all. We were only in Sydney for the night and wished we had just walked around to see the lights. But as it was so late leaving we didn't have time to walk around after as planned. DONT WASTE YOUR TIME OR YOUR MONEY.
Review by: Mel of Sydney
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Awful. We had a group of 8 for the 8pm cruise. First hurdle was finding the boat, I downloaded the app and the 'meeting place' was wrong in the app. No where in the emails or app did it tell us which wharf  we were to go to do we had to phone and get directions. 
next we lined up for about 40 minutes to get on the boat with About 500 other people, it was chaos. The staff were useless. No one knew what was happening, everyone was trying to get food at the same time, the bar was overrun. We we up the top of the boat and skipped the dinner, people were lining up for over an hour to eat. There wasn't enough seating (no tables just seats)
Went down and got some dry pasta about 9.30pm.
It was honestly so bad it was halirious, everyone was equally appalle and  confused.
WOULDN'T BOTHER - SAVE YOUR TIME AND MONEY
Review by: Amy of New zealand
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Worst Vivid cruise experience ever!!
Booked for the 3rd of June 2017 for a 5:15pm boarding at King st wharf 9. Ended up boarding nearly an hour later. No one from the company was there to give us information about what exactly was going.
The cruise boat was below average standard for the money we paid ($99). We had to eat the food that they provided us on our laps or we used spare chairs as tables. Not to mention it was supposed to be a 2 hr cruise but ended up being more like a little over an hr.
Not everything was bad tho. The food was ok and the view was great from every angle.
I won't be booking with itoursntix ever again. You guys are borderline scammers and hope other people that are thinking about using your services are reading this.
You've been warned.
Review by: April M of The Ponds
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It was terrible. We were told cruise would depart from wharf 9. On the day the wharf was changed but poor communication with people milling around wondering where the cruise was. Then after finding out the new wharf details cruise left 45 mins late. Was told it would still be a 2 hour cruise but that was not the case.
Review by: Elaine of Campbelltown
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I would like to say how much we enjoyed our vivid cruise on the Bella Vista last night, staff most helpful as they were trying to get the boats away & so many people run late. Food was quite good not great variety but not paying much for cruise so you can't expect much. Crew very friendly & helpful. A few tables would have been nice for us older people but overall a lovely night
Review by: Wendy Smith of Dapto
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Had an awesome time!! Good food, good atmosphere & amazing views. Perfect way to see the Vivid festival. 
Review by: Losana of Fiji
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 2015 cruise we had a lovely time, can't wait to see thelights next year! The cruse it self is great, we walked up to the other levels mingled and enjoyed our selves, will recommend ++++
Review by: Ljubica of Preston, Melbourne
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My family and I visited Sydney over the holidays and this deal came just in time. One of our goals were to see the vivid show and the cruise was the perfect experience to do it. My children had an amazing time on the Bella Vista, with amazing harbour views through the glass windows accompanied by amazing food. We could have asked for a better experience. We are looking forward attending another cruise next time we are in Sydney.
Review by: Michelle of Adelaide
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I have been on the Vivid Sydney Harbour Cruise last year, which was fantastic. My family and I enjoyed a lot. This year my friends and I will go again!!!
Review by: Flavia Guida of Italy
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Went on 2014, had a good time, good food, good music some classics i forgot about :) VIVID lights were great we had the best views :)) Value for money for sure :)))
Review by: Jody Covacs of Panania, Sydney

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