User Reviews for Sydney Flexi Attractions Pass

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I did buy a Vivid cruise through Groupon for a friend of mine as a wedding present, but the experience was a complete disappointment.
I am quoting my friend words:
We were standing in front of the queue and 10 girls turn up with no tickets and just walk on, I could only see one woman trying to organize two boats of people, so there wasn’t much checking in regards to the tickets…once we got on the boat I did hear people gloating how they got on for free.
The boat was over crowded, therefore it was quite hard to move around and we couldn’t see much of the Vivid festival…plus the food was scarce and even cold.
It was very unorganized and far from professional.
As I said he is very disappointed and I am as well, because my intention was to give them a nice experience and it was far from it!
I did send a couple of emails to their "resolution team", but I didn't get an answer at all!
I wouldn't recommend this tour company to anyone.

Review by: Rod of Sydney

During my trip to the Vivid Sydney festival, they made a mistake changing the boat or not counting me and my husband in the boat. So I could not board and lose the cruise because of their mistake. When I tried to contact the website I used for purchasing to try to solve it, they were keeping saying that they were there and they put people there to help etc, but no one was there to help, the spot was chaotic and my name and husband were not on the list. I was waiting for almost one hour for this boat and at the end, the loss was just mine, once they will not refund me or put me on another trip day. I do not recommend this trip for anyone.

Review by: Monique of Sydney

We purchased over the phone yesterday and iVenture rep. sent QR codes via email, for convenience. Problem was we bought three passes and she only sent two and we had several hours delay until we received an email with third QR code. iVenture process when they make a mistake is "send to iVenture tech support to resend email". This took hours to resolve from our initial purchase. Understandably, Hop On/Off bus could not allow our group on until the third valid QR code. Rep. wasn't apologetic for our inconvenience and lost of hours on the timed attraction.

Review by: Ray of Colorado

Great value! We had so much fun we bought a second card.

Review by: Annette of UK

We live in this fantastic city and buy these cards to cut costs. Sydney's attractions are not just for tourists - we love our city!

Review by: Andrea of Drummoyne NSW

this is definitely a great way to see all the things i really wanted to see in Sydney and save money! the best attractions are included and you can pick and choose what you want to do

Review by: Joelle of Melbourne

nothing better than this package to enter the Sydney's best attraction!!

Review by: Yosuke Y. of Japan

Excellent value, great for a family!! We did the Aquarium, Zoo Jet boat etc and had a fabulous time. Best way to do Sydney's attractions.

Review by: L Ellis of California

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